Incident Reports

Hello all,

Just a reminder from last week's meeting: If you are the person involved with or witnessing an incident, then you must be the person who writes the incident report. You may ask me or another colleague for assistance. E-mail all incident reports to the "HPL - NL Incidents" group in the Outlook address book. Please cc me as well.

An example of the recommended format for naming incident report documents is:

121211-VIN-JAM-Customer Suspension-Smith

This is the date (in this case, today), location (in this case, Vinson), staff member's initials (in this case, mine); what happened; the name of the customer involved (if known).

Please see me if you have any questions or concerns.

John