Tuesday, December 18, 2012

Reminder: December 21st and 26th procedures



From NL Admin:
Hello,
Due to the power shutdown at Central, all Neighborhood Libraries will be closed from Saturday, December 22 to Tuesday, December 25, 2012. 
On Wednesday, December 26, 2012 all library locations will open at NOON
All Neighborhood Libraries staff will be expected to report to work at their usual time on Wednesday.  Both Weekday and Saturday locations should arrive by 9:15AM and Extended hours locations will come in by 11:15AM.  You are to find things to do off-line until the internet and phone capabilities are restored.  Everything should be ready to open at noon. I will be calling to confirm who will be in charge of each library that day as well as getting their cell phone number. If you need to reach NL Administration that day, you can call x32707.  If no one answers at that extension, you can reach Laurie Covington who will be on-call via her cell phone (832-577-7223).
Additional information provided by Paty Bustamante:
Personnel/timekeeping:
• People who would normally work on Saturday, December 22 will need to be scheduled to get their hours on other days during that pay period – Supervisors should start notifying employees.
• Kronos pay period close timecard approvals will need to be completed by supervisors Friday at close of business.   
Phones:
• Neighborhood Libraries and Special Collections, on Friday, December 21, please change the phone message to indicate the library is closed.  Instructions are available at https://hplnet.hpl.lib.tx.us/depts-it-faq.html; check under “Q.:  How do I change the phone greeting/ announcement?
• HPL telephones will not work during the shutdown. HPL employees will need to communicate by cell phone.
o Supervisors make sure you are reachable by cell phone, particularly the morning of  Wednesday, December 26
On Friday, December 21
• All HPL employees will need to leave all library buildings shortly after closing on December 21 and not enter any library buildings until the morning of December 26 with the exception of emptying book drops in Neighborhood Libraries and placing returned books in the buildings.
• BACKUP of all servers including File and Print as well as Millennium will begin 6:00pm Friday night and end around 10:00pm Friday night.
• Shutdown of all servers and Network equipment will begin at 10:30pm and be finished by 11:30pm
• It is recommended that you shutdown your self-checks and reservation stations.
Communications will be providing closed signs as usual.  These signs will detail the reason why we are closing an extra day during the Holidays.
Anyone attempting to access an HPL webpage will be re-directed to a dummy website which will have a version of the information currently provided at:
Existing OverDrive customers will be able to access their accounts as usual; of course, new accounts cannot be created during these four days.
If you have any questions, you can call the NL Admin main line x32707.
Thank you,
G Yolanda Anguiano
Administrative Assistant
Office of Chief of Customer Experience

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