Application Reminders

• Checking for Duplicates – Check for existing names and TDL/TIDs
• Expiration Date – If unsure about the date double click on field for calendar
• Scribbles/Illegible - Please ask customer to complete the application again.
• Data Entry – Ensure that all data present on the application is entered.
• Youth Applications – Even if the address is the same we are asked to enter it twice (“Same” is not acceptable on App)

Ø  (Try thinking of it as confirming the youth’s address and then confirming the responsible adults address – Not all families live together)

• Sending in Application - When sending in applications do not have post-its, paperclips, or staples attached, and NOT folded applications do not have to be in any particular order.
• Accounts needing to be Merged – Report to Circulation Administration as soon as possible (via phone).  Do not send with monthly apps

Ø  Please remember to block account.

 

Thank you all for your time and expertise

 

Sarah Ortiz

Library Assistant Supervisor

South-Belt Libraries