As you are updating customer records, please do not delete or change the “g” message field. This field is used to create the message that customers now see when they log in to their account that reminds them to update their personal information in preparation for the move to Sirsi. I believe that some of you may be changing it from “g” to “x” or deleting it entirely once the customer has updated their information. Unfortunately, that creates a problem. We are using that field to send a series of messages about the change (right now we are trying to alert customers that PINs will be required in the new system) and when you change the “g” to “x” or delete the “g” completely, we are no longer able to mass update those records.
Thank you for your cooperation. If you have any questions, let me know.
Syma
Syma Zerkow
Chief of Library Materials Service
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