ILS Migration Update

Please be patient as we diligently work to resolve these issues - IT Helpdesk phone is ringing non-stop and they are trying their best to answer as many staff questions as possible. Here's what we know:

• HPL logo on the catalog is not clickable at the moment. Type houstonlibrary.org to get back to the website until issue is resolved
• remote access to databases may not work today but in-house should start working soon (Research page has been updated with this info)
• processing of offline circulation data that was started last night has still not completed. If customers notice discrepancies in their accounts related to item transactions since 7/3, please explain to them that we are still processing data.
• expect lots of phone calls about pins!
• take a deep breath. Everything will be fine. Smile. Repeat if necessary.

HPL Central Library by Siama