Questions from Sirsi training

I’ve (Fred) added the answers below in red. 

Let me know if anything else comes up with which I can be of assistance.
The following questions that came up in during the training:

1. How do we search for existing account when offline?
   We’re offline, so the Symphony system is not connected to a live server. I have sent another email including information on a workaround to search a stripped-down III database. 
2. What will the lag be between offline transaction and customers being able to see what is out on their account?
   Offline transactions stored on the hard drive of the computer on which they are performed. When we reconnect to the live server, the transactions will upload and Sirsi staff will run the report to process and post the offline transactions.
3. Will enterprise allow staff place a hold(s) on an item that is on check shelf status in the library?
   Syma is doing an Enterprise training for managers. Staff should attend to the catalog training that their managers/managers designee provides at the appropriate time. My understanding is that Enterprise will allow them to place holds on items on a shelf in the branch.
4.  Will application be changing to accommodate new fields/request for more information?
   We have not added any new info to the process. We have only added separate fields to accommodate information we already gather and have been recording fare less efficiently in other fields in III.
5.  What happens if we forget to uncheck routing? will it still allow us to save and close the record?
   The record can still be saved. Not sure what happens. Hopefully, folks will attend to the job at hand and make a determined effort to do what they have been instructed to do.
6. Is there a way to update a pre-made computer use card with the customer’s information?
   Why would we want to do this? They’re temporary and expire on 07/15. Adding names will be a waste of time.