Symphony Issues - Expiration Dates, Receipts, overrides and ILL items

Hello all.

 

-          Receipts, in transit slips and hold slips should be printing now.  If you are still  not getting receipts and slips for you, restart the Workflows client, and that should fix the problem. 

-          Expiration dates for new accounts are currently setting to one year. That has been changed in the Symphony system, but the change will not show up in your Symphony login until tomorrow.  Reset the expiration date to 3 years for any accounts you create today.

-          Individual override codes are not working at the moment.  Use the override code “super” (without quotes) for any overrides you may need to do today.  Your individual code should work tomorrow.

-          We are working on a solution for the problem you are experiencing with ILL items.  We will let you know as soon as we have one.

Thanks for your patience and help working through these issues.  Please continue to report problems you experience to the HALAN Help Desk or Circulation Administration. 

 

Fred Schumacher

Circulation Administration Manager