Friday, January 17, 2014

Renewals

Hi everyone,

As a reminder, when you renew an item for a customer, it now gives three weeks from the date of the renewal, so if you renew an item the day it's checked out, you've essentially used up its one renewal. Please do not change the item's due date using "modify due date". The correct renewal procedure is to renew the item with the command  "renew as seen" (if the customer has it with them) or "renew as unseen" if not.

If you have any questions or concerns about this, please don't hesitate to ask.

Thanks,
John

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