Some Reminders

All,

Please remember the following:

• Every time you make a library card for a customer, please hand them an "All About Your Library Card" flyer and write their PIN on it. The library card is a contract and the flyer gives the customer the terms of the contract.
• When you are assigned to BD/ST/PH at Vinson, please remember that you are the first person to answer the phone when it rings. If that person is unable to answer, then any other available staff member should pick it up not later than the third ring. The person assigned to BD/ST/PH should also clear the returns cart.
• Remember to forward the phone at the end of the day and take it off at opening.

Thanks!
John