ILL Training
- To request Articles:
- Double-check our Databases
- Narrow results as much as possible, check “Print” in Format
- Select “Journal/Magazine/Newspaper”
- Ask if they are willing to pay and mark maximum amount in Patron Instructions
- Set Not Wanted Date for 6 months
- Set page range. Ex: if they know the page range, 62-eoa; if they are not sure of end page, 62-68+
- To request Microfilm:
- Uncheck “Newspaper” on left sidebar
- Narrow results to “Microfilm” in Format
- Ask if they are willing to pay and mark maximum amount in Patron Instructions. Microfilm cost is usually between $5-$50
- May only watch film at Clayton Library
- To request a Specific Edition:
- Narrow results as much as possible in Format
- Select “Just this Edition” underneath Locations Bar to show which libraries have the edition
- Select “Only this Edition” in Requested Edtion
- To Change Pick-Up Location:
- If the item is not here, call the HPL library that has it, and they will change location.
- If we do have it here:
- Right-click ILL in “Holds”
- Select “Modify Hold” and then select new pick-up location. Click “Ok”
- Write 3-letter code for new pick-up location on ILL label
- Discharge and print new hold label
- Wrap with a cover sheet and place in bins
- If request item has not been received by owning library, call ILL and provide customer card number and new pick-up location
- Reminders:
- Works best with Firefox
- Make sure to search Libraries Worldwide
- NO renewals
- If item is returned without a label, attach a note with date it was returned and log in Orphan Books just in case. If customer is present, get barcode number from record
- If customer is not present and returns incomplete item, attach a note for ILL. DO NOT Discharge
- Do not mark item lost in Sirsi, but make a note in account and notify ILL
- If item is damaged, discharge and attach note with item to ILL. DO NOT mark as damaged in Sirsi, but do make a note in the record
- General Reminders:
- Keep bins organized and neat. Make sure items are in correct bins.
- When checking-in Flip Kits, make sure to attach CMH label before putting them in the bins
- When you are scheduled to Roam, you must be on the floor. (To assist and maintain library. This is a good hour to take a 15 minute break.)
- Study Room policy: Unlimited now, discuss at next staff meeting
- Change the location where we keep ILL's
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