Digital Strategies Hours & Contact Details
Hours:
Monday – Friday | 8am – 6pm Saturday | 9am – 6pm Sunday | 1pm – 5pm
Contact Details:
* Call *31570 with specific information, including G #s when applicable. * E-mail the HelpDesk at HPL.HelpDesk@houstontx.gov with specific information, including G #s when applicable.
* Use the LogMeIn Rescue Calling Card available on staff computers.
* ServiceNow is not a preferred contact method as HITS is updating. Trainings are being developed for this program.
After Hours If there is an after-hours emergency, please contact 713-742-3978. Emergencies include the loss of WorkFlows, the building server is down, or an issue that affects location operations.
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