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From: Robin, Jeff - HPL
Sent: Tuesday, May 15, 2012 1:24 PM
To: HPL - NL Staff
Subject: Smart Money Error
From: Robin, Jeff - HPL
Sent: Tuesday, May 15, 2012 1:24 PM
To: HPL - NL Staff
Subject: Smart Money Error
All,
If you get the message below, when doing any sale, please follow this work around for now –
Click OK, and let it go in to the shopping cart. Then, click on the Delete all button, and confirm that you wish to empty the shopping card. Then, populate the cart again with whatever you wish to process.
We hope to have a permanent fix from Comprise in a few days. Following the work around for now will assure that transactions will process correctly.
I will send another e-mail when Comprise has fixed the issue. Thank-you for your patience.
Jeff

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