Greetings all.
Shortly, we will migrate from Millennium to the new Symphony ILS. During the actual migration of customer records, we will be operating offline for all circulation transactions. The Symphony Offline client does not accommodate hourly circulation of laptops, so we have developed a manual circulation procedure for you to use during the offline period – 07/03/13 through 07/10/13.
The HPL Print Shop is printing special Laptop, Tablet and Gaming Device Circulation Agreement forms that will be sent to each location. The forms are printed with the same agreement as currently appears on the regular forms, but the bottom of the agreement has been altered in include a space to record the barcode of the item being borrowed and a time returned for the item. Additionally, a cut-off customer receipt with spaces for item barcode, date, time out and time due has been added to the bottom. During the time we are offline for the migration, you will need to use these forms to manually circulate laptops, tablet computer and gaming devices to customers. The receipt portion of the form will need to be filled out for each circulation and issued to the customer. At the time the item is returned, you will need to fill in and initial the time returned and inform the customer of any overdue charge owed, if the item is returned late. Forms for items returned late are to be retained for further handling once we are online in the Symphony system. Forms for items returned on-time may be disposed of in the normal manner.
Again, you will receive the forms from offline circulation of laptops shortly. Put those forms aside for use during the offline circulation period – 07/03/13 through 07/10/13. If you have any questions or concerns, please contact us in the Circulation Administration Department. We will be happy to assist you in any way that we are able.
Thanks for your attention to this.
Fred Schumacher
Circulation Administration Manager
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