One of the new benefits of our migration is that we are able to send customers emails for purposes beyond notifying them of holds and overdues. Due to the issues many people have had with getting their PIN numbers, Sirsi assisted us in sending out a special notice last night that notifies everyone of their library card number and PIN. This has led to several customers expressing a concern that our system has been hacked. Please reassure them that this is not the case and also ask them to add Sirsi@HALAN.sirsi.net to their “safe senders” list so that our messages do not end up in their spam or junk mail folders.
Thank you.
Syma
Syma Zerkow
Chief of Library Materials Services
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