As the closing of Blue Ridge nears, there are a few things to bear in mind:
- Now that we are within three weeks of closing, items will come due after that date. Please remind customers that they can return items to any HPL location and offer them a location guide if they are not familiar with the other locations. For most folks, Vinson is the most convenient location, but Frank, Meyer, and Stella Link may also be good choices, among others.
- If any items need to be sent to LMS, such as no barcode or item on the fly, please note on the processing flag to return the item to Vinson.
- All holds bound for Blue Ridge after April 9th will be diverted to Vinson. When placing holds for customers offer Vinson as a pickup point instead or any other location they like.
- Remember that some customers do not realize that the Missouri City Branch is not part of our system. We may get questions about it. If customers return items there, they will probably be late.
Thank you all for your hard work in preparing this location for its renovation.
Thanks,
John
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