Clearing Holds

Hi everyone,

Please remember when you are assigned to do the daily paging list that part of that duty is also to clear the hold shelf. Very often items on the hold shelf are popular and are going to fill another hold right away.

Also, please remember to record on the stats sheet the number of items on the paging list and the number of holds processed, cleared and checked in.

As always, please see me with any questions or concerns.

Let's all work together to improve customer service and make our group a model for the others.

Thanks,
John